Privacy Policy (Legal Version)

Effective date: October 13, 2025

This Privacy Policy explains how Veteran Verify (“we,” “us,” “our”) collects, uses, discloses, and protects personal information when you use our websites, forms, and services (collectively, the “Services”). By using the Services, you agree to this Policy.

1) Scope & Controller

This Policy applies to personal information we process through veteranverify.net and related domains, including any data submitted through our waitlist and verification forms. Veteran Verify is the data controller for this processing.

2) Key Definitions

Personal Information means information that identifies or can reasonably be linked to an individual.
Processing means any operation performed on personal information (e.g., collection, storage, use, disclosure).

3) Information We Collect

Information you provide (examples):

Name, email address, organization, state/region, messages/notes, role (e.g., veteran, vendor), and your preference to receive updates.

Automatically collected (examples):

IP address, device/browser user agent, general usage data (for security, anti-abuse, and reliability).

Sensitive identifiers (e.g., SSN) and official records (e.g., DD-214): We do not request or store these through the current public forms. If our Services later introduce optional document upload or identity verification, we will present separate just-in-time notices and safeguards before any collection.

4) How We Use Information

To provide and improve the Services (including developing veteran verification workflows).
To communicate with you, including service emails and (if opted in) product updates or pilot invitations.
To maintain security, detect/prevent fraud/abuse, and ensure service reliability.
To comply with legal obligations and enforce our terms.
To analyze aggregated, de-identified usage trends for product decisions.

5) Legal Bases for Processing (where applicable)

Consent (e.g., receiving updates/pilots).
Contract (e.g., delivering requested Services or early access).
Legitimate interests (e.g., security, improving Services).
Legal obligations (e.g., responding to lawful requests).

Service providers under contract (e.g., hosting, database, analytics, email delivery) who must use data only on our instructions.
Legal & safety: to comply with law, enforce terms, or protect rights, safety, or security.
Business transfers: in connection with a merger, acquisition, or asset sale; we will require the recipient to honor this Policy or provide notice and choices.
We do not sell personal information.

7) Security

We use administrative, technical, and physical safeguards designed to protect personal information (e.g., encryption in transit and at rest where supported by our stack, access controls, audit logs, least-privilege practices, and environment-segregated keys). No security program is perfect; we continuously improve and monitor for threats.

8) Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, to provide the Services, and to meet legal, accounting, or reporting requirements. We may retain de-identified or aggregated data that does not identify you.

9) International Transfers

We may process and store data in the United States and other countries. Where required, we implement appropriate safeguards for cross-border transfers.

10) Your Rights & Choices

Access, correction, deletion (subject to legal/operational limits).
Withdraw consent to marketing at any time (unsubscribe links, or contact us).
Object or restrict processing in certain circumstances.
Data portability, where applicable.

To exercise rights, contact us at privacy@veteranverify.net. We may need to verify your identity before fulfilling a request.

11) Children’s Privacy

Our Services are not directed to children under 13 (or the equivalent age as defined by law in your jurisdiction). We do not knowingly collect personal information from children under that age.

12) Cookies & Similar Technologies

We may use strictly necessary cookies and limited analytics to maintain reliability and understand product usage. You can control cookies through your browser settings. If we introduce broader tracking, we’ll update this Policy and provide choices.

13) “Do Not Track”

We do not currently respond to browser “Do Not Track” signals. If standards emerge, we will revisit this approach.

14) Changes to This Policy

We may update this Policy from time to time. The “Effective date” at the top shows when it last changed. Material updates will be posted on this page (and, where required, we will provide additional notice).

15) Contact Us

Questions or requests: privacy@veteranverify.net

For the friendly, human-readable summary, visit our main Privacy page.